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Insurance Information

Understanding your insurance coverage and our participation policies

Insurance Participation

We are in-network providers with these insurance carriers:

AETNA

ANTHEM BCBS

CAREFIRST BCBS

CIGNA

MEDICARE

TRICARE

UNITED HEALTHCARE

MEDICAID HMO

some, please call to confirm that we accept your plan

We do not accept:

MEDICAID

Other important insurance information:

Patient Responsibilities

It is your responsibility to inform us of any special requirements in your insurance contract, such as referrals, pre-authorizations or non-coverage for specific diagnostic and/or treatment services.

In-Network Coverage

If we participate (contract) with an insurance plan under which you are covered, we will bill your carrier directly for all charges for rendered services except co-pays and deductibles. We will bill both your primary and secondary insurance (if applicable) for contracted plans. However, in the event that the secondary does not pay within 60 days, you will be billed for the balance.

Out-of-Network Coverage

If we do not participate and are out-of-network with an insurance plan under which you are covered, it is your responsibility to verify that your policy includes out-of-network benefits before your first visit. You will be responsible for balances on claim denials if there are no out-of-network benefits available.

Deductibles & Co-pays

You are responsible for paying your annual deductible, coinsurance, and copayment associated with your in-network or out-of-network insurance plan. Please be aware that co-pays and deductibles are payable in full at the time of your visit.

Non-Covered Services

In the event we are not aware that a particular service is not covered by your plan, you will be responsible for the balance after we obtain a denial from your insurance carrier.

Claims Processing

We always strive to minimize the likelihood that the claim to your insurance carrier is declined, and you are made liable for the charges incurred. Please help us in this process by following these steps:

  • Bring picture ID and valid insurance card to your first visit. We keep a copy of your insurance card on file.
  • Please inform us immediately of any change in insurance coverage and/or benefits and change of personal information.
  • This helps us to assure proper and timely reimbursement from your insurance company.

Questions About Your Bill?

If you have any questions regarding your bill, please call our billing department for assistance at 1-855-528-7348 EXT. 704.

Billing Department

Phone: 1-855-528-7348 EXT. 704

Available during business hours