Insurance Information
Understanding your insurance coverage and our participation policies
Insurance Participation
We are in-network providers with these insurance carriers:
AETNA
ANTHEM BCBS
CAREFIRST BCBS
CIGNA
MEDICARE
TRICARE
UNITED HEALTHCARE
MEDICAID HMO
some, please call to confirm that we accept your plan
We do not accept:
MEDICAID
Other important insurance information:
Patient Responsibilities
It is your responsibility to inform us of any special requirements in your insurance contract, such as referrals, pre-authorizations or non-coverage for specific diagnostic and/or treatment services.
In-Network Coverage
If we participate (contract) with an insurance plan under which you are covered, we will bill your carrier directly for all charges for rendered services except co-pays and deductibles. We will bill both your primary and secondary insurance (if applicable) for contracted plans. However, in the event that the secondary does not pay within 60 days, you will be billed for the balance.
Out-of-Network Coverage
If we do not participate and are out-of-network with an insurance plan under which you are covered, it is your responsibility to verify that your policy includes out-of-network benefits before your first visit. You will be responsible for balances on claim denials if there are no out-of-network benefits available.
Deductibles & Co-pays
You are responsible for paying your annual deductible, coinsurance, and copayment associated with your in-network or out-of-network insurance plan. Please be aware that co-pays and deductibles are payable in full at the time of your visit.
Non-Covered Services
In the event we are not aware that a particular service is not covered by your plan, you will be responsible for the balance after we obtain a denial from your insurance carrier.
Claims Processing
We always strive to minimize the likelihood that the claim to your insurance carrier is declined, and you are made liable for the charges incurred. Please help us in this process by following these steps:
- Bring picture ID and valid insurance card to your first visit. We keep a copy of your insurance card on file.
- Please inform us immediately of any change in insurance coverage and/or benefits and change of personal information.
- This helps us to assure proper and timely reimbursement from your insurance company.
Questions About Your Bill?
If you have any questions regarding your bill, please call our billing department for assistance at 1-855-528-7348 EXT. 704.
Billing Department
Phone: 1-855-528-7348 EXT. 704
Available during business hours
